AI is the revolutionary technology that has stimulated manifold start-ups in the fintech space. It has changed the way financial services are delivered.
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ToggleBig data, Blockchain, and Artificial Intelligence are the top three pillars of digital transformation. AI is not only transforming existing financial operations but is also paving the way for multifarious new-age fintech start-ups to blossom.
As a result, traditional businesses are forced to upgrade their infrastructure to prevent themselves from being wiped off from the race. While older and larger banks are resilient to digital disruption, the newer and smaller banks are more likely to witness downfall.
Here are the super six ways in which AI is revolutionizing the financial ecosystem:
Human beings are liable to make mistakes, but machines aren’t. Be it tracking the payment or issuing loans, machine-powered algorithms provide error-free solutions.
Artificial Intelligence has immense potential to solve complex problems of the finance world with the highest degree of speed and accuracy, something which cannot be expected with human intelligence.
Banks with large customer base leverage AI to streamline management. AI-powered tools are used to enhance both customer services and intrinsic operations. Processes like filling records, carrying transactions, generating receipts, and many more are now machine-dependent and, therefore, free from human errors.
The number of opportunities and challenges in the technology landscape is equal. If we keep opportunities aside, some common challenges involved are-
With the advent of AI, it is now easier to locate and liquidate risks. The intensity of financial fraud has also decreased significantly.
Artificial intelligence enables real-time surveillance of the environment and deters any ambiguous activity from taking place.
If we address the impact in the banking sector, AI has proven to be a promising technology. From detecting fraudulent acts related to credit cards to prevents malicious practices like money laundering, banks have harnessed great benefits by adopting AI.
By making the system secure and sustainable, organizations foster a culture of trust among their customers. This trust-enriched environment is the reason AI-backed financial players are leading the industry.
AI has greatly contributed to the amplification of customer convenience. The big buildings of banks have transformed into miniature mobile applications. Money transfers now occur within minutes and not within months like earlier.
Banks and businesses are trying to deliver a personalized experience by developing services based on their customers’ data, behavior, and personas. People love the way services are becoming customized and convenient.
Big Fin Tech entities including PayPal, MasterCard, American Express have deployed AI-based chat bots to boost the quality of services and increase customer retention rate.
Customer experience is the core of any business. As AI gives businesses the power to gain and retain customers, this technology undoubtedly has a long way to go.
The hottest trend triggered by AI in the financial ecosystem are investing and stock trading applications. Traders are going virtual, and stock markets are getting confined within the mobile screens. Now, one can keep a 24*7 eye on the market performance.
Trading, broking, investing is presently powered by artificial intelligence. Better portfolio management, better market risk assessment, technical analysis are the unmatched perks offered by AI-driven investment platforms.
More people are showing interest in investing today because applications have made things much simpler. These applications have a comprehensive dashboard, huge databases, and subtle spreadsheets to enable people to make informed decisions with their financial assets.
Who won’t love saving and managing hard-earned money? The intelligent tools that track balances, payments, and account activity are highly demanded products at the moment.
The applications that help a person to achieve financial goals and save money by providing tailor-made solutions are taking over the personal finance field by the storm. These solutions are customized because they are based on a person’s activity, his/her way of spending, and personal habits.
Automation is the key to productivity. Switching the redundant, tedious tasks to autopilot saves much time. Besides time and manual efforts, operational expenses are also saved.
AI-powered devices ensure optimum quality work in minimum time with minimum or zero errors. Numerous financial processes, such as invoice generation, payroll management, tax compliance, and expenditure tracking, can be automated.
Tools like Microsoft Dynamics 365 Finance empower businesses by conferring the power to make informed decisions, automate finance-related processes, execute cost-efficient strategies, and tackle financial complexities.
AI is ruling the financial kingdom and will continue the same in the upcoming years as well. This technology has made financial processes transparent, faster, and convenient.
The global data regulation policies also keep changing along with the financial technologies as the government is concerned about the rights and privacy of citizens. The introduction of AI in the field of finance is a much-needed disruption because it has unlocked many possibilities and opportunities. This revolutionary approach favors both companies as well as customers.
AI-driven services and solutions are one of the major landmarks in the pathway of financial innovation so far.
CCIT Cloud (CocoonIT Services) is an expert Microsoft Cloud Solutions and Implementation Partner. Organisations around the globe, partner with CCIT to harness the full potential of Microsoft Dynamics, Azure Cloud and Power Platform.
