An ERP system ensures efficient management of core business processes. Hence, companies traditionally have implemented on-premise legacy systems for streamlining business operations. That said, with the technological advancement and the need to have information access 24*7, ERP companies are moving to the cloud.
The cloud-based ERP solutions like the Microsoft Dynamics 365 Business Central provide a single platform to efficiently manage business functions across Sales, Customer Service, Operations, Financials, Marketing, Project Service Automation, etc.
Here are 10 reasons you should consider migrating to Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Business Central is the next generation of the business application built upon Microsoft’s Dynamics NAV codebase. It includes the option to host the ERP solution on-premises or on the cloud. Both the options are easy to manage. A business can deploy it as per its budget and infrastructure specifications.
Also, Microsoft has upgraded its user interface to make it more user-centric and user friendly. The employees can access it from Outlook, a web browser, or even a mobile device. It is also convenient to manage for companies who have a BYOD policy within their company.
Microsoft Dynamics 365 Business Central provides a single platform to manage all the business-wide services, applications, data, processes, teams, and people. It ensures that the information flow across all the departments is seamless.
It can provide a single view of the multiple business touch points and ensure there are no bottlenecks due to data silos within the organization.
Business Central comes with extensive native integration capabilities with multiple popular third-party applications. In many cases, it also provides users with the flexibility and the ability to build integration if not available using its development environment.
You can also connect with external applications specific to your business requirements through the Microsoft App Source business applications marketplace.
It provides seamless integration with other Microsoft products like Microsoft Office 365 suite, Microsoft Outlook, Microsoft Business Power Apps BI, and SharePoint. Also, as mentioned earlier, the users can access the data through Outlook, web browser, and mobile devices, making it easier for them to switch between applications.
Furthermore, all of them have similar features, functionalities, and user interface. Hence a lot of time and resources are saved in employee training since there are various operational similarities across multiple applications.
Business Central currently provides support for 25 languages, localization, and no-code user interface changes.
It also provides numerous pre-built workflows to use to meet your business requirements. These workflows allow you to automate tasks across various business processes. If you need to develop a workflow for your unique requirements, you can modify these workflows using in-built tools by defining additional fields and new objects in the system.
Business central comes with real-time dashboards and specific user role KPIs. It makes it easier for non-technical users to create and modify reports easily. It also ensures that these reports are made available quickly without any help from the IT team or external consultants.
It can also provide actionable insights to its users that can help them work more efficiently and effectively. Let us understand this with a real-time scenario a sales professional may face almost daily. The Microsoft Dynamics 365 Business Central solution analyses the complex data about the prospects and provides predictive intelligence about the likelihood of a prospect purchasing by helping them spot buying signals. This kind of business intelligence helps the employees to improve their performance.
It also allows automation of routine tasks that employees may need to perform repetitively. They can use this additional freed up time and their expertise instead to work on problems and come up with innovative solutions to real-world problems.
Microsoft Dynamics 365 Business Central brings together a suite of applications that makes collaboration easy and helps teams work more productively and effectively. Any information that is required can be accessed quickly. Also, sharing information with a team member is just a matter of a couple of clicks.
Furthermore, if you are using the cloud-based solution, the employees can work from anywhere, any time. Both the on-premise as well as the cloud-based options has full capabilities on mobile, desktop, or tablets.It is irrespective of the devices being Windows, Android, or iOS device.
Microsoft provides the app developers with an opportunity to develop apps using the Business Central platform capabilities. They can make the apps available on Source. Currently, it has more than 3 million monthly active users and more than 20,000 apps. For Business Central specifically, there are 1000 apps and increasing quickly.
Businesses can use these apps to enhance and customize the Business Central capabilities to meet their requirements.
It allows a business to monitor financial performance in real-time. The stakeholders can use built-in reports, Excel or Power BI to get details about the cash flow and analyze financial patterns. Since it is a unified platform, reports from accounting, purchase, sales, and inventory all are available easily. This allows users to have a complete perspective of finances and enables them to make better financial decisions quickly.
For businesses having a multi-country setup, it can effortlessly support different currencies, exchange rates, different tax regulations, intercompany transactions, etc. Thus, the company is always in control of any financial data they need to manage the business effectively.
Microsoft Dynamics 365 Business Central provides a 360-degree view of the customer. It can create, store and manage customer database, keep track of previous customer interactions and previous buying patterns, previous orders, feedback, etc.
These systems can also provide predictive analytics for a sales team to identify customers most likely to buy and prioritise their sales funnels. The marketing teams can customise messages across multiple touch points to ensure relevant information is available to the customers as and when needed. This consistent messaging is personalised, as per the customer requirements on different channels.
The cloud-based system ensures that the customer data is available at all times. In the event of a customer query or a grievance, it can help the executive go through the records and help resolve the issue faster, providing a positive customer experience.
If you are looking to migrate to Microsoft Dynamics 365 Business Central, you may connect with us at CocoonIT Services Pvt Ltd.
We are a trusted Microsoft Gold partner offering intuitive Business Technology Consulting, Automation implementation and provide ongoing support as per your business requirement.
We help businesses in their digital transformation journey by delivering Microsoft Business Automation tools, Power Apps, Microsoft Dynamics 365 Business Central, Microsoft Azure, Microsoft Power BI, and other technology solutions services and support.