End-to-End ERP and POS Integration for an FMCG Brand

 

Overview

Walko Foods is a leading FMCG (ice cream company), with over a decade of presence across India and the UAE. Its flagship brands include Nic, Cream Pot, and Grameen.

With a rapidly growing retail footprint of 60+ COCO outlets, 100+ franchisee-based setups, and 30–40 distributors across India, Walko needed a modern system to streamline its complex distribution processes and B2B operations.

 

Industry – FMCG (Food Retail)

Region – India

Function – Finance, Sales & Operations

Technology – Microsoft Dynamics FO, Power BI, Data Lake, System Integrations

 

The Challenge

 – Complex distribution processes and fragmented data across systems


 – Manual workflows slowing down finance, sales, and supply chain operations


– Limited visibility into distributor performance and retail sales


– Lack of integration across HR, finance, POS, and manufacturing


– Growing need for accurate, real-time insights and BI-driven reporting

 

The Solution

At CCIT we implemented Microsoft Dynamics 365 Finance & Operations (FO) across finance, accounting, inventory, distribution management, and manufacturing.

 

The Solution includes –

 – End-to-end distributor management with Bizom App and D365 FO Inventory Insights


 – HRMS integration to automate expense and employee disbursement workflows


 – Barcode-based manufacturing workflows to enable accurate routing and tracking


 – POS system integration to minimize manual data entry and improve visibility

 

The Result

The solution was deployed for 100+ users across head office and branch locations, delivering a connected ecosystem for finance, sales, and supply chain.


It also helped –

The Result of the developed solution

 

Key Highlights

 

 – 100+ users onboarded across HO and branch offices

 – Distribution management fully integrated with retail POS systems

 – Significant reduction in manual data entry and operational inefficiencies

 – Improved sales visibility and employee productivity

Want to eliminate system inefficiencies and scale your retail operations seamlessly?