Many SMBs are unaware of Microsoft Dynamics 365 Business Central capabilities. In this blog, we look at the various reasons that make Microsoft Dynamics 365 Business Central the most suitable solution for a small business.
A business to function efficiently requires multiple solutions like a CRM, accounting software, inventory management solution, etc. A small business might buy these over a period of time as per their requirement due to limited financial resources at their disposal.
It may so happen that these different solutions do not interact with each other. Even if they are compatible, it might be tedious to make two different solutions work seamlessly.
However, Microsoft Dynamics 365 Business Central has modules that have cross-departmental applications. Since they all are a part of the same platform, they work seamlessly with each other. It has modules catering to your sales & marketing, customer service, finance, supply chain, operations, and manufacturing teams.
Easy access to the data is critical for a company to make strategic business decisions. With the current digital transformations, there is a lot of data that each arm of the business gathers. This data will be ineffective if it remains in a silo. A seamless flow of data across different teams within an organization is critical.
As mentioned earlier, all the modules of Business Central are on the same platform and compatible with each other. Hence, the data flow is uninterrupted and easily accessible. Also, it provides real-time data access. It helps companies to gain insights in real-time and make critical changes almost instantly.
Business Central provides easy integration with other Microsoft products like Microsoft Office 365 suite, Microsoft Outlook, Microsoft Business Power Apps BI, and SharePoint. All of them have similar features, functionalities, and user interface. Hence a lot of time and resources are saved in employee training since there are various operational similarities across multiple applications.
Furthermore, it has extensive integration capabilities with multiple popular third-party applications. Do checkout the Microsoft AppSource business applications marketplace to find its compatibility with external applications specific to your business requirements.
It also provides users with the flexibility and the ability to build an integration if not available using its development environment.
Microsoft Dynamics 365 Business Central ERP is a cloud-based ERP and hence is available and accessible from anywhere and at any time. This is very important in the current scenario where your team members might be working from home or from a remote location.
Also, the users can access the data through Outlook, web browser, and mobile devices, making it easier for them to switch between applications.
Microsoft handles the security of your data on the Microsoft Dynamics 365 Business Central. The expertise and the infrastructure used by them is the same for all their clients, whether enterprise or small business.
There are multiple data back-ups, multiple layers of firewall, role-based user access, a highly qualified team of security experts, and many other such features that make it one of the most secure cloud environments in the world.
Microsoft Dynamics 365 Business Central provides a 360-degree view of the customer. It can create, store and manage customer database, keep track of previous customer interactions and previous buying patterns, previous orders, feedback, etc.
The cloud-based system ensures that the customer data is available at all times. In the event of a customer query or a grievance, it can help the executive go through the records and help resolve the issue faster, providing a positive customer experience.
Business Central works on a pay per use model. A business will pay as per the modules or as per the number of users. That said, it provides scalability too. As the business grows, you can effortlessly scale the number of users or use more modules.
Apart from this, it helps reduce your IT overheads as well. A cloud-based solution is more affordable as compared to an on-premise solution. It requires a limited infrastructure capability. There is no requirement for backup servers, system upgrades, maintenance, security infrastructure, and other additional costs associated with it.
Also, the business can easily take care of its IT requirements by having a lean IT team onboard, thus spending less in terms of salaries.
If you are a small business and are looking to migrate to Microsoft Dynamics 365 Business Central, you may connect with us at CocoonIT Services Pvt Ltd.
We are a trusted Microsoft Gold partner offering intuitive Business Technology Consulting, Automation implementation and provide ongoing support as per your business requirement.
We help businesses in their digital transformation journey by delivering Microsoft Business Automation tools, Power Apps, Microsoft Dynamics 365 Business Central, Microsoft Azure, Microsoft Power BI, and other technology solutions services and support.